2012
Volume 12, Number 1, pp. 37–43
Whistleblowing for health
Geoffrey Sampson
Linguistics Department, The University of South Africa, PO Box 392, UNISA 0003, South Africa
This paper offers a concise account of what was possibly the largest-scale failure ever in the history of software engineering, namely the British National Health Service “Connecting for Health” project. The failure offers important lessons about the rôle of professional expertise and the impotence of authority in the software development process.
Keywords: Connecting for Health, National Programme for IT, software engineering